Frankie's 100% Happiness Guarantee

We're here to make your day in the Hunter Valley one to remember for all the right reasons!

Simply put your happiness is our top priority, and we want you to 100% love your experience with us, so much so we guarantee it!

If for some reason you believe we've let you down and haven't delivered all the bells and whistles as promised we want to know and make it up to you in a way that turns that frown upside down... be it money back or another chance for us to impress you on a future tour - you can let us know your preference and we'll make it happen.

We can assure you we live up to our guarantee and hold our standards high - only the very best for our valued guests (that's you)!